Last updated: June 2026
Aesthetikonzept NZ Ltd is committed to protecting your personal information and handling it responsibly in accordance with the New Zealand Privacy Act 2020.
1. Information We Collect
We collect personal information that you provide directly to us, including when you place an order or create an account, contact us by email or through our website, sign up to receive our newsletter or marketing communications, or submit a product review.
We may also collect technical information automatically through cookies and similar technologies when you visit our website.
2. How We Use Your Information
We use your personal information to process and fulfil your orders, communicate with you about your order including dispatch and delivery updates, respond to your enquiries and complaints, send you product review invitations (see section 3), send you marketing communications about our products and services where you have consented or where permitted by law, improve our website and the products and services we offer, and comply with our legal obligations.
3. Product Review Invitations
After completing a purchase with us, you may receive a follow-up email inviting you to share your experience and leave a review of the products you ordered. This email is sent approximately 3 weeks after your order to give you time to try the products. You will only ever receive one invitation per order.
If you do not wish to receive review invitations, you can let us know at any time by contacting us at info@aesthetikonzept.com and we will remove you from future review reminders.
4. Sharing Your Information
We do not sell your personal information to third parties. We may share your information with third-party service providers who help us operate our website, process payments or fulfil orders, a purchaser or potential purchaser of our business or assets, law enforcement or regulatory authorities where required by law, or our bank or credit card issuer where we suspect fraud.
Where personal information is shared with third-party providers, we take reasonable steps to ensure it is handled securely and in accordance with this policy.
5. Cookies
We use cookies and similar tracking technologies to improve your experience on our website and to understand how visitors use it. You can disable cookies in your browser settings, but please be aware that some features of our website may not function correctly if you do so.
6. Storage and Security
Your personal information may be stored on secure servers operated by our trusted service providers, which may be located outside New Zealand. We take reasonable steps to protect your personal information from loss, unauthorised access, disclosure or misuse.
We do not collect or store your credit card details. All payment transactions are handled by our secure third-party payment processor.
7. Your Rights
Under the New Zealand Privacy Act 2020, you have the right to request access to the personal information we hold about you, and to request that we correct any personal information that is inaccurate or out of date.
To exercise these rights, or if you have any questions or concerns about how we handle your personal information, please contact us at:
Email: info@aesthetikonzept.com
Aesthetikonzept NZ Ltd, Matakana, Auckland 0982, New Zealand